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From 78 reviews
Sunshine G.

my filthy windows needed cleaning and they gave filthy windows much needed bath and very satisfied

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Claire P.

Very satisfied with window genie. They were really good about communicating their schedule and also did a really nice job with both our gutter clearance and outside window washing. Would definitely recommend!

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Blane M.

We are a pretty simple single story job; however the team comes in works quickly, clean and efficiently and before we know it our 11 windows are cleaned inside and out and our screens are shampooed. seems to be high quality for a reasonable…

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Response from John T.

Thanks Blaine, We pride ourselves on being the "high quality for a reasonable price!" leader in the industry!!!

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Jill H

Excellent service, friendly staff, even the hard to reach windows were sparkling

Ken J

Courteous and capable service. Windows SPARKLE !

Harold M.

Professional – Punctual – Courteous – Priced Right. I would highly recommend this service and will use them again.Our windows and gutters were cleaned very well. They removed some 15 year old tinting and applied some new tinting-LOOKS GREAT…

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Theresa W

We were prepping our home to put it on the market, and Window Genie was highly recommended by a friend. Jason and his co-worker did an amazing job cleaning our windows and screens. They were on-time, friendly, efficient and professional. I appreciated the respect they had for my home, making sure they wore booties over their shoes when they entered. They did such a great job, I hired them the following week to clean the windows at our new house. I would highly recommend them to my family and friends.

Ilene D

This is a great company with a great attitude. They are a pleasure to have in your home and they do a wonderful job. I've had their service for several years on a monthly basis from spring through fall.

Ilene D.

Michael L.

Excellent service. The coordinator Lisa has been on top of the communication. Even the crew was a bit late, but Lisa did a great job keeping me posted on the status and was very mindful of my time.

The crew came and they were very polite …

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Karen W

Great service. On time, friendly and left sparkling, clean windows. I highly recommend these folks.

Brianna H.

They did a great job and will use again in the future!

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Ron H

Excellent results! Very professional service!

Beth V.

Fantastic service all the way around!!

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Kelly S

Our project was done in less than one day. Neat, clean and respectful employees. Windows look great! Would highly recommend

Laura S.

Outstanding service!!! Window Genie of East Bay cleaned my skylights and installed film on them to reduce IR (heat) and UV transmission.

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Kristie E

My windows are picture perfect!

Thank you Window Genie!

Archana G.

Completely satisfied with their Professional and friendly service for getting our gutters cleaned

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Mark M

Todd showed up right on time and did a super job cleaning all our windows, inside and out. It's not easy to access our second story windows, but he did that as well with no difficulty. It make such a huge difference and the house is much brighter now. We will be using Window Genie again for sure.

Randy W

We are happy with service. Professional & friendly. Highly recommend the company.

Nina M

Experience was fantastic from start to finish

Lawrence Liao

The crew was punctual and professional. Very happy with the service.

via Google
Veronica V

Great job, just had a roof inspection today, iinspector remarked how well the gutters looked!

The men who came were, efficient, and courteous!

Ellyn Stark

Window Genie cleaned our gutters in between storms and did a great job!

Fast response time. Highly recommend.

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Pam B.

These folks did a great job on a moment's notice, as they were cleaning my next door neighbor's gutters and as long as they were here they did mine, very fast, great job, nice and clean and ready for MORE oak leaves!!!

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Jasmin K.

They did a great job cleaning out our gutters before winter. Just 3 months later, there was a huge backup and water was spewing out of the gutter. Window Genie came out to inspect what was going on and they found that the issue was not due …

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Douglas Buchanan

Excellent service. Quick response, good job with no drama... Great customer service.

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Orson L

The customer service from beginning to completion of the film installation at Window Genie is top tier, from the owner John Townsley to the office coordinator, Lisa, to the film installers, Cyril and John(?). I have 6 windows that are west facing in my master bedroom and needed tinting to reduce the intense heat from the summer months. John is very professional and patient and will take the time to review the various types of window tinting film without making you feel like you are wasting his time. Once we decided on the type of film, everything fell in place like clockwork. The installers arrived on time, worked very efficiently with great attention to detail and made sure to clean up afterwards. Highly satisfied with the quality and workmanship!

Breanne S.

Window Genie did a great job cleaning our gutters. They were able to get us on the schedule quickly and arrived right on time. All the debris was cleaned up when they were finished and pricing was very fair. We will definitely use them in …

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Aaron M.

Great service at good prices! It was very easy to set up my appointment (even same-day!) and the team showed up on time. Cleaning was quick and efficient. The team (Jason and Moses) were very friendly and explained all the areas that they …

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Clare K.

Outstanding service! My windows and screens have never been cleaner. The attention to detail was superb. I also had my gutters cleaned. Again, the attention to detail was excellent. Marcello and his partner were extremely professional and …

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Ricky S.

Met John Townsley today for an estimate on a tinting job. Have not received the full service yet or the installation so I can not really fully rate the service. But so far and with the demonstration and attitude performance, I am satisfied …

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Jim C.

It's nice when you find a company that treats you right and does what they say they will. From my initial call to Lisa in the office, to John coming out for a consultation/quote to the installation team, I am very happy with the attention …

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Rick D.

Excellent work done by Marcelino. We have a small retail building and he power washed our awnings, power washed our concrete aggregate and cleaned our windows. He was very prompt in arriving, very efficient and very polite to work with. I …

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Liz M.

My regular window team was booked a month out. The Yelp reviews convinced me to call Window Genie, and they were here within a week. Jeannie, Alex and Todd were friendly, professional and efficient. The estimated cost based on a detailed …

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R. Douglas G.

This is a customer service oriented company from Lisa (Office management) to the crew that came to our home to provide the services. We had several services done; house power washed, all windows cleaned, gutters cleaned and north side of …

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Misty T.

We had this company come out and do our windows for the rental we are moving out of. From start to finish this company was extremely pleasant to work with. Lisa was excellent with communication, got me an accurate quote and got me booked …

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Mandi H.

Excellent service fro the phone call down to the techs Marcello and his partner. Incredible and worth every penny. They were even wonderful with my furbabies! Extremely professional and reliable! They even accommodated my last minute …

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Erinn C.

Jeannie and Marcello of Window Genie just left my house. They spent nearly 3 hours cleaning the inside and outside of the windows on my 2-story home, and did a fantastic job. They arrived in the window that was provided to me, and called me…

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Rita Y.

I've used Window Genie twice. Once in Dublin to clean all of my windows, and once in Moraga to do a roof sweep and gutter cleaning. Both times, the service guys were polite, respectful, and did a great job. Prices were reasonable, they …

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David H.

We called Window Genie of the East Bay on Saturday and they came on Monday afternoon to do our windows – WOW. The staff was GREAT: on time, pleasant and thorough. The windows look GREAT – it's been awhile but, oh my goodness, they are …

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David Heusdens

We called Window Genie of the East Bay on Saturday and they came on Monday afternoon to do our windows – WOW. The staff was GREAT: on time, pleasant and thorough. The windows look GREAT – it's been awhile but, oh my goodness, they are …

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Tammy C.

I found Window Genie on Yelp like others did. I called a week before Easter and told them any time next week would be fine thinking I had given them lots of time but they were totally booked until after Easter. I said that would be fine but…

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jack q.

Had our gutters cleaned by them and they did a fantastic job. Quick, friendly, efficient, and a good value. John and Lisa are great at communicating and we definitely recommend Window Genie if you need professional help.

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Daniel C.

I found Window Genie through Yelp of course. I have this skylight with UV window film installed by the previous owner. Over a few years, the film began to discolor and show signs of degradation. Total eyesore! I Googled whether it was a …

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Response from John T.

Thank you Daniel! Especially for the picture. I wish we had a before shot as that might be the biggest difference in a "Before and After" project I've ever seen.

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Tania H.

Window Genie is a professional company providing quick quotes and appointments, professional employees arriving on time, and leaving the work sight clean. I checked other companies and felt I got a fair price for the job.

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Doug B.

These guys were great. 5 stars, 10 stars, whatever you would give for the best! Marcelino was awesome. We had them clean around 50 windows in our home in San Ramon. They were "white glove" when it came to working around our silk draperies …

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Bridget E.

My mother-in-law paid to have our windows cleaned as a gift a few months back. I did not realize how dirty our windows were until they were cleaned. Anthony did a great job! Thank you!

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Terry R.

Just had our gutters cleaned on two properties. From the initial contact with Lisa, who btw is just the nicest and most competent person you could hope to have a first contact with, through a speedy quote and finally a super thorough job by…

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Sr S V.

First time using them and will use them again. My gutters are very clean just in time for El Niño. Would recommend to anyone looking for gutter cleaning.

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S B.

I called on a rainy day to see if I could set up a gutter clean out job with them and not expecting a same day appointment, they obliged. A technician was at our house within the hour and did a fantastic job. Very thorough clean out, …

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Christopher C.

Had some screens made and the Window Genie team were top notch professionals throughout the whole process. Lisa in the main office was very helpful and arranged for my smaller job to be taken care of along along the same route as some of …

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Debbie W.

8/14/15

Kirk and Debbie W.

5 STARS!!!! Great service, from the setting up of the appointment (thank you Lisa) to the actual work getting done! ANTHONY S. was AWESOME! He identified our gutter problems immediately and got right to work. Our …

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Rosie F.

Great Service! From appointment set up, to estimate, to getting the work done we experienced nothing but super good service. We had screens made for many of our windows, they fit perfectly and I couldn't be happier that I could open windows…

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JAnn B.

Got a quote from the owner John on Monday told him I was having a party and needed windows cleaned by Saturday. He made it happen and sent three hardworking and nice guys (Marcalino, Burke, Anthony) to my home. They did a fabulous job and …

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Fatsha S.

Great company with Great service, they cleaned my windows, garage door and washed all the concrete for the dust...Extra service was given without requesting or paying for it...I would use them again...

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Celeste S.

We had this company recently come clean the windows, slider doors, and gutters on our (2-story) house. They also installed window film on the west-facing windows. The windows and film turned out beautifully and we couldn't be happier. …

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Peggy W.

AWESOME Job! They guys were here and done in about 2 hours. Excellent job doing all the windows, screens, doors, and skylights. The 2 guys who did the cleaning were personable, professional and thorough. I highly recommend Window Genie and …

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Blake H.

This is a five star business all the way. Great service, good pricing, and enjoyed the crew. This company is worth the call. give them a call.

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Emanuel L.

Awesome service from initial quote to installation!!! Top notch company. The techs were on time, professional, and efficient. Will definitely refer them to others.

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Bradley S.

I called a handful of companies in search of a quote, and in all cases, got their answering service. Window Genie was the exception as I got to speak with a person named Lisa, apparently wife to one of the co-owners of the company. I asked …

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Margo R.

Absolutely beautiful job, both gutter clearing and window cleaning at a very reasonable price. Great customer support! I only wish I had done this many years ago and I will recommend the Window Genie to all my friends in the Tri Valley area…

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Bruce S.

These guys are AWESOME. I was about to write a review about the professionalism and competitive pricing but I would be simply echoing what all the other reviews have stated. I will say that I called several companies before choosing Window …

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Niki T.

Great customer service and very reliable. Every time I need their services they are always on time and professional. Lisa was great at scheduling.

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Matthew D.

Excellent service & overall experience. I had window film installed on two windows & a sliding door. The crew was extremely professional & did an amazing job. I couldn't be more pleased with everything. John was great providing information …

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Suzanne R.

Selected Window Genie based on the Yelp reviews. . .and I agree with all of the 5 star ratings! In addition to the interior and exterior window cleaning I had them remove film from two mirrored closet doors. I was extremely pleased with all…

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Trav G.

I just had my windows and screens cleaned, and a screen repaired by Window Genie of the Tri Valley. They did an excellent job. Ricky Hernandez and Alan Carmona were thorough and professional. After finishing the job, they continued to do …

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Grace P.

I had the pleasure of using a company by the name of Window Genie in Pleasanton, Ca. I found the business through a mailer that came to my home. I met with the owner, who was very pleasant and not pushy at all. We worked out an agreement …

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Ramona W.

Just wanted to thank you for sending Cyril out on June 30, 2014 to clean the outside of our home. He did a great job. He was out here a little over 4 hours in the heat! I don't know how he did it. I would have melted! The house looks brand …

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D T.

Great customer service and a great job on our windows, screens and skylights.

John came out to give us a quote promptly after I contacted them online. He is very professional and a pleasure to deal with. He gave us a quote right away and …

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Stacy B.

I could not be more pleased with the quality of workmanship and service I received from Window Genie. John and Lisa were wonderful to work with and their pricing FANTASTIC! My windows, screen and tracks have never looked better!!! Also, the…

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Joyce W.

Window Genie

Cleaned my windows and screens did a beautiful job, they have never looked this nice and was impressed by the people performing the work. I have recommended them to others. Thank You

Ed Welch of Pleasanton

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Jeff N.

This relatively new company does a great job! Their prices are fair too! Give them a try. Am sure you won't be disappointed.

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Allen N.

Hired them to clean my windows, screens, and gutter. Made the appointment with Lisa over the phone and John came to give me a quote. It was a pleasant experience dealing with both of them.

On the day of the appointment, John called to let …

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Amc A.

I am so happy with my windows! Thank you so much! They were so professional, thorough, respectful and clean! So easy to schedule with and will work with your schedule. The result was absolutely beautiful and I have had people comments on …

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Aimee R.

Very Professional!! The team did an excellent job cleaning my windows and would definitely recommend them to anybody needing their windows cleaned. They arrived perfectly on time and were done in just a few hours. The prices are very …

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Shakib S.

Came to this place to get my ships windows cleaned and this place was above and beyond my expectations. They were quick, efficient, and have great prices. I was really surprised at how the windows came out! Thank you guys for the amazing …

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Cathy N.

I was more than impressed with the cleaning done yesterday. The team was great – they were absolute professionals from the time they arrived (even calling me to tell me they were on the way) to the time they left. They didn't miss a thing, …

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Malliz H.

Window Genie did a great job on my windows! They were very professional, both when they came out to give me a quote and when they returned to complete the work. I will definitely use their services again. I really liked their van too!

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